Terms & Conditions – Rugs by Hand
Welcome to Rugs by Hand. These Terms and Conditions govern your use of our website and your interactions with our products and services. By accessing our site or making a purchase, you agree to comply with these terms. Please read them carefully before proceeding.
Website Ownership & Use
This website is operated by Rugs by Hand, a brand of MCC. All content, tools, and services are provided subject to your acceptance of these terms. By using our site, you agree to comply with all applicable laws and regulations.
Eligibility :
You must be at least the legal age of majority in your region to use this site. If you are underage, you must have permission from a parent or guardian. By placing an order, you confirm that you meet these requirements.
General Conditions :
We reserve the right to refuse service, limit access, or cancel orders at any time. You agree not to misuse our site or violate any policies, laws, or intellectual property rights.
Product Information :
We aim to present our products accurately. Due to the handmade nature of our rugs and screen variations, colors, textures, and sizes may differ slightly from what is shown online.
Pricing & Availability :
Prices are listed in INR and may change without notice. Product availability is not guaranteed and may vary based on stock, production, or demand.
Orders & Payments :
Orders are subject to acceptance and availability. We use secure payment gateways and do not store your card details. You agree to provide accurate billing and shipping information.
Shipping & Delivery :
Estimated delivery times are provided at checkout. Delays may occur due to logistics or external factors. Rugs by Hand is not responsible for courier delays.
Returns & Refunds :
Returns are accepted within 5 days of delivery for eligible items. Products must be unused and in original condition. Custom rugs are non-returnable. Refunds are processed after inspection.
User Content :
By submitting reviews or photos, you grant us permission to use them for marketing. We may remove content that is offensive, misleading, or violates our policies.
Prohibited Use :
You agree not to use our site for unlawful activities, transmit harmful code, or engage in fraud. Violations may result in termination of access and legal action.
Intellectual Property :
All content—including images, text, and designs—is owned by Rugs by Hand and protected by copyright laws. Unauthorized use is prohibited.
Third-Party Links :
Our site may contain links to external websites. Rugs by Hand is not responsible for their content, privacy practices, or policies.
Changes to Terms :
We may update these terms at any time. Changes will be posted on this page. Continued use of the site means you accept the updated terms.
Account Information :
You are responsible for keeping your account details secure and accurate. Rugs by Hand is not liable for unauthorized access due to negligence.
Contact Information :
For questions or concerns, contact us at:
Email: support@rugsbyhand.com
Phone: +91-9889115177
Address: MCC, Mirzapur, Uttar Pradesh, India
