Privacy & Policy
At Rugs by hand, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.rugsbyhand.com or make a purchase.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or place an order:
A. Personal Information-
- Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information (processed securely through third-party gateways)
B. Non-Personal Information
- Browser type & version
- IP address & device details
- Pages visited & time spent on the website
- Cookies and tracking data
2. How We Use Your Information
We use the collected information for the following purposes :
- To process and deliver orders efficiently.
- To send order confirmations, updates, and customer support messages.
- To improve our website experience based on user behaviour.
- To send promotional emails, offers, and updates (you can opt-out anytime).
- To prevent fraudulent transactions and ensure website security.
3. Sharing Of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:
- Logistics & delivery partners to ensure smooth order fulfilment.
- Payment gateways & financial institutions for secure transactions.
- Legal authorities if required to comply with the law.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
Recognize returning visitors.
Store preferences for faster navigation.
Analyse website traffic and improve functionality.
You can disable cookies in your browser settings, but some website features may not function properly.
5. Data Security
We take data security seriously and implement strict measures to protect your information:
- Encrypted payment processing.
- Secure website with SSL (Secure Socket Layer) technology.
- Restricted access to personal data within our team.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing any information.
7. Your Rights & Choices
You can update or correct your personal information by logging into your account.
You can unsubscribe from promotional emails anytime.
8. Contact Us
For any privacy-related concerns, please reach out to us:
Email: Support@rugsbyhand.com
Contact: +91-9889115177
Thank you for trusting Rugs By Hand!
